Privacy Policy

1. Introduction

Fablehenge Software, Inc. ("we," "our," or "us") operates Garden Sketchbook ("the Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Garden Sketchbook, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you provide to us, including:

• Name and email address (when creating an account)
• Payment information (processed securely by our payment providers)
• Profile information you choose to provide
• Contact form submissions (name, email, message content)
• Other communications you send to us

Garden Design Data

We collect and store:

• Garden designs you create using the Service
• Plant selections and garden layouts
• Project names and descriptions you provide
• Usage preferences and settings

Technical Information

We automatically collect certain information, including:

• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Usage analytics (features used, time spent in application)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security breaches
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Cloud hosting and storage
• Analytics and performance monitoring
• Customer support tools
• Email delivery services (Resend)

Email Processing

When you submit our contact form, we use Resend (operated by Plus Five Five, Inc.) to deliver your message to us. Resend processes the following information on our behalf:

• Your name and email address
• The subject and content of your message
• Email delivery metadata (timestamps, delivery status)

Resend acts as a data processor under GDPR and maintains appropriate technical and organizational security measures. Their privacy policy and data processing agreement can be found at resend.com/legal/privacy-policy and resend.com/legal/dpa.

Legal Requirements

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal process or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Security measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure payment processing through trusted providers

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

When you delete your account, we will delete or anonymize your personal information, though some information may be retained in backups for a limited time for security and legal compliance purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can update or correct inaccurate personal information
• Deletion: You can request deletion of your personal information
• Portability: You can request your garden design data in a portable format
• Opt-out: You can opt out of marketing communications

To exercise these rights, please contact us through our contact page.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience with our Service. Cookies help us remember your preferences, analyze site usage, and provide personalized features.

You can control cookies through your browser settings, though disabling cookies may affect some functionality of the Service.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page.